Hotel Assistant

Build Your Future in Hospitality with Practical Expertise

Step into the fast-paced world of hospitality with the UTS Hotel Assistant Course. This hands-on training equips you with essential skills for front desk operations, housekeeping, food & beverage service, and guest communication. Led by experienced professionals, the program offers real-world insight into hotel management systems and customer service excellence.

Features

• Immersive training in core hotel departments
• Real-world simulations
• Focus on hospitality etiquette and professionalism
• Industry-ready skills in customer service, housekeeping & F&B
• Includes sustainability practices and overview on hotel tech integration

Curricular Structure

Topics Covered:

• Overview of the global hospitality industry
• Hotel operations
• Guest service excellence and communication skills
• Housekeeping standards and hygiene
• Food & beverage service techniques
• Front desk operations and reservation systems
• Hospitality laws, safety, and health regulations
• Sustainable practices and hotel automation
• Practical and theoretical assessments

Program Details: